Welcome to our support area, where we have links for downloads, online manuals, lists of compatible devices, tips and tricks, and a Customer Service support form if you’re still having trouble.
Need to download our apps? Click on these links to go to our VR Entertainment Ltd. app page for either Apple iOS iPhones or Android smartphones.
Installation and Getting Started Video
Apple iPhone – Minimum iOS 8.0+
iPod Touch 6
iPhone 5, 5c, 5s
iPhone 6, 6s, 6 Plus, 6s Plus
iPhone 7, 7 Plus
Android Smartphones – Minimum OS 4.3+
Asus Zenfone 2 Laser
Samsung S4, S5, S6
Samsung Note 5
Sony Xperia C4
Currently not compatible with
Motorola Nexus 6
We cannot test every Android smartphone and operating system with our apps and Bluetooth hardware, but we have tested the ones shown. You may be able to download and use our app on other Android smartphones, however it may not be optimized for these devices.